Knowledgeable on options offered by the hotels and upsell those options. The ideal candidate will have at least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.Įffective in following and achieving department sales goals. Suggest relevant upsells and convert calls into reservations Obtain the necessary information from guest and utilize Casino Marketing Place (CMP) and Lodging Management System (LMS) to input reservations Provide guests with information concerning the hotel amenities and services. If your skills and talents are a match for our needs, we can open the door to career opportunities!Īnswer all incoming calls in a friendly, energetic and efficient manner.Īnswer all incoming calls for all Golden Nugget properties. We need high caliber, experienced individuals to join our organization. Work from Home will be done upon satisfactory completion of on-site training. This position is centered out of the Golden Nugget Hotel and Casino in Laughlin, NV, but will be a formal work from home position. Landry’s has several open positions for Hotel Reservation Agents to support our Golden Nugget Hotels and Casinos.
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